Thank you for downloading this release of Parallels Helm 4.1.1. This file contains information that supplements the Parallels Helm 4.1.1 documentation such as information on new features, corrected bugs, known problems etc. This file was updated with the latest information available at release time.
Please download the Parallels Helm 4.1.1 installation package at http://helm.download.webhostautomation.net/Helm411Setup.exe and follow the installation instructions according to the Parallels Helm 4.1.1 documentation: http://www.parallels.com/en/products/helm/docs/ in the Installation and Configuration section.
The upgrade to Parallels Helm 4.1.1 requires a valid license with Upgrade Protection, or, in terms of Parallels licensing, a license that provides Software Update Service (SUS) which entitles you to version upgrade licenses throughout the life of your SUS. Read more about SUS: http://www.parallels.com/en/support/sus.
You can validate your license by going to the Parallels Helm member area: http://www.webhostautomation.com/members.
If you have a license without SUS, go to http://www.parallels.com/store/support/helm/ and reinstate your license. Otherwise, you will not be able to upgrade to Parallels Helm 4.1.1
Download the Parallels Helm 4.0 to 4.1.1 Upgrade Tool from the following location: http://helm.download.webhostautomation.net/Helm40To411UpgradeTool.exe.
Run the tool and follow its instructions.
Launch the Configuration Tool.
The Configuration Tool should indicate in the left bottom corner that a new version is available. If there is no indication, make sure that the current version of Configuration Tool is 4.1.1.xxxx.
Click the link in the left bottom corner of the Configuration Tool to upgrade it to the latest version.
Launch the updated Configuration Tool.
Tab to Software Updates, and click Update Now.
If anything goes wrong, check the install.log file located in the Helm installation directory.
[+] APS Controller, which enables provisioning APS applications.
[+] Added ability to set default login language other than English.
To set default CP language:
[+] Added possibility to test notifications without sending them to customers directly. The Test and save button was added to the Edit Action Notification Template page. If you click this button, the notification will be saved and sent to the current account. Notifications of Child Created Customer and Delete Customer type cannot be tested because of their specific characteristics.
[+] Added possibility to create virtual directory which points to physical directory outside of site document root. This directory can be shared between different virtual hosts. To create a virtual directory:
[+] For IIS 7 providers added possibility to switch between x64 and x32 mode for the particular application pool. It means that you can configure some application pool(s) to work in x32 while other will be in x64 at the same time. To specify the mode:
[+] Implemented an option to enable/disable write permissions under customer’s home directory which means the ability of anonymous user to make write changes (create files or directories, modify existing files) in a particular domain directory tree. To enable/disable write permissions for a particular domain:
[+] Added an option of choosing a Database name prefix property for MSSQL or MySQL service. Now it is possible to choose between the following database name prefixes:
Changing this value does not affect existing databases. The Database Name Prefix option can be controlled by admin/reseller only (user has no possibility to choose how the database will be created). For existing database services, admin/reseller should perform the Save action to propagate new service settings into database (even if it wasn’t changed).
[+] Added control over Enable POP retrieval option for SmarterMail mail server which will allow you to access email on another mail server through SmarterMail. To enable SmarterMail POP Retrieval:
The behavior can be controlled only by admin/reseller. For existing SmarterMail services, admin/reseller should perform the Save action to propagate new service settings into Helm database (even if it was not changed). There is no way to enable Pop Retrieval feature for existing domains in Helm without re-enabling the mail service.
[+] Introduced Shared data processing into Overusage Notification engine. To configure your Parallels Helm to process Shared Data:
Please note that shared notifications overlap standard. So, if shared notifications of some type are processed then standard will be skipped.
[*] Added MySQL 5.1 support.
[*] Added ability to stop uploading files if reaching disk space limit for GeneFTP providers.
[*] Merak disk space and bandwidth usage are included in statistics.
[-] Fixed problem with Helm API and Turkish locale. (HLM-1775)
[-] Fixed bug with creating an Email Alias that has all numeric values preceeding the "@" symbol in an email address. (HMSM-84)
[-] Fixed problem with IIS password on IIS 6. (HMWEIISP-12)
[-] Fixed problem with unassigning Module in License Web Services. (HLM-1757)
[-] Fixed problem with MySQL5 on a port different from the standard. (HMMYSQLFIVE-35)
[-] Fixed problem with tag text and CSS styling in the HTML field for notification. (HLM-1127)
[-] Fixed problem with backup DNS after re-enabling DNS. (HMMSDNSS-4)
[-] Fixed problem with FP extensions and "Integrated Windows Authentication". (HMWEFP-8)
[-] Fixed problem with creating domains using Simple DNS. (HMSDNS-18)
[-] Fixed the System Diskspace and Bandwidth Tasks error handling. (HLM-1459)
[-] Fixed bug with admin level permissions under reseller account. (HLM-1598)
[-] Fixed wording and behaviour of SQL Server dbo option. (HLM-1756)
[-] Fixed bug with empty resource list in the package. (HLM-1768)
[-] Fixed creating subdomain problem when Simple DNS is used. (HLM-1721)
[-] Fixed server logs deletion. (HLM-50)
Legend:
[+] new feature
[-] bug fixed or removed
[*] bug fixed and improvement made
APS Controller. The feature is supposed to be released in the beta mode.
APS Controller. Application instance deployment is not supported on IIS7 (admin part is supported on IIS7).
APS Controller. If application package supports license in more than one language, only English version of the license will be shown.
APS Controller. The following application packages cannot be instantiated: aerialchat-6.31-4.app.zip, iScripts_Eswap-1.0-2.app.zip.
APS Controller. The following application packages cannot be added to repository: bsm_start.app.zip, mailer-6.3-3.app.zip.
APS Controller. Fields validation during application instantiating does not work in IE 6.0.
Problem with changing FTP service IP to static. (HLM-1779)
Problem with domain alias if domain is switched from IP-based to name-based. (HLM-1780)
Impossible to see domain registration details under admin menu My Domain Registrations for user. (HLM-1781)
Credit Card values are not processed in the Success and Failed notifications for direct payment gateways. (HLM-1782)
Not all logging fields are set by Helm during creating domain on IIS7. (HLMIISSEVEN-7). Workaround: KB6205
See the Helm public bug tracker for other known problems and issues.
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